Last-Mile Delivery Platform
Urban Courier Service
Order assignment, live tracking and proof-of-delivery for urban deliveries.
Services delivered
- Website Development
- SEO
- Mobile App

Project summary
The platform at a glance
A last-mile delivery platform for an urban courier service automating order assignment, live tracking and proof-of-delivery — with a rider app and customer tracking that lifted on-time rates and cut support calls dramatically.
The challenge
The problems we set out to solve
- 01
Orders were assigned manually, creating delays at peak hours
- 02
Customers flooded support asking where their delivery was
- 03
Riders lacked optimized sequences for multiple drops
- 04
Proof of delivery was inconsistent and easily disputed
- 05
Operations had no live view of fleet capacity and demand
What we did · Marketing
An SEO-first growth engine
We ran an SEO-first growth programme: rebuilding technical foundations for Core Web Vitals, mapping high-intent logistics keywords to dedicated landing pages, and shipping a content engine that compounds month over month. Paid search and social campaigns amplified reach while organic compounded in the background.
- SEO
- Technical SEO
- Content Strategy
- Google Ads
- Social Media Marketing
What we did · Development
Designed, engineered and shipped
We designed and engineered the web & mobile app end to end — a fast, accessible front end, a secure and scalable backend, and the admin tooling teams actually use — purpose-built for real logistics workloads.
- Website Design
- Website Development
- Mobile App Development
- API Development
- Cloud Infrastructure
- Automated, capacity-aware order assignment
- Customer live tracking with accurate ETAs
- Rider app with optimized multi-drop routing
- Photo and signature proof of delivery
Technology stack
Built on a modern, scalable stack
Proven, production-grade technologies chosen to fit the problem — fast to build on and easy to scale.
Frontend
- Next.js
Backend
- Node.js
Mobile
- React Native
Cloud
- Google Cloud
Database
- PostgreSQL
- Redis
Outcomes
Measurable results that compounded
A 12-month view of organic growth, alongside the headline business wins the platform delivered.
Organic traffic
70,000/ month
- +345%organic traffic increase
- +205%merchant sign-ups
- 4.0xconversion improvement
- 34%more on-time deliveries
- 50%fewer support calls
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