Freight Tracking Portal
Freight Forwarding Firm
Shipment milestones, documents and ETAs in one customer-facing portal.
Services delivered
- Website Development
- SEO
- API Development
Project summary
The platform at a glance
A freight tracking portal for a forwarding firm consolidating shipment milestones, documents and ETAs into one customer-facing view — replacing endless status emails with self-service visibility across air, sea and road consignments.
The challenge
The problems we set out to solve
- 01
Customers had no self-service way to check shipment status
- 02
Status updates were buried in scattered emails and calls
- 03
Documents like invoices and BOLs were hard to locate
- 04
Multi-modal shipments lacked a unified tracking view
- 05
Operations spent hours each day answering 'where is it' queries
What we did · Marketing
An SEO-first growth engine
We ran an SEO-first growth programme: rebuilding technical foundations for Core Web Vitals, mapping high-intent logistics keywords to dedicated landing pages, and shipping a content engine that compounds month over month. Targeted Google Ads filled the pipeline while organic rankings matured.
- SEO
- Technical SEO
- Content Strategy
- Google Ads
What we did · Development
Designed, engineered and shipped
We designed and engineered the web platform end to end — a fast, accessible front end, a secure and scalable backend, and the admin tooling teams actually use — purpose-built for real logistics workloads.
- Website Design
- Website Development
- API Development
- Cloud Infrastructure
- Unified tracking across air, sea and road
- Milestone timeline with predicted ETAs
- Centralized shipment document repository
- Carrier integrations for automated status updates
Technology stack
Built on a modern, scalable stack
Proven, production-grade technologies chosen to fit the problem — fast to build on and easy to scale.
Frontend
- Next.js
Backend
- Node.js
Cloud
- AWS
Database
- MongoDB
Outcomes
Measurable results that compounded
A 12-month view of organic growth, alongside the headline business wins the platform delivered.
Organic traffic
51,000/ month
- +288%organic traffic increase
- +168%portal sign-ups
- 3.4xconversion improvement
- 55%fewer status enquiries
- 93%customer satisfaction
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