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RaqbashTechnologies
FinanceCustom Software Platform

Insurance Management Platform

Regional Insurance Brokerage

Policy issuance, claims and renewals managed in one streamlined workflow.

Services delivered

  • Website Development
  • SEO
  • Admin Dashboard
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Project summary

The platform at a glance

An insurance management platform for a regional brokerage that streamlines policy issuance, claims processing and renewals in one workflow — cutting paperwork, speeding settlements and giving customers self-service access to their policies.

The challenge

The problems we set out to solve

  1. 01

    Policy data lived in disconnected spreadsheets and email threads

  2. 02

    Claims processing was slow, opaque and frustrating for customers

  3. 03

    Renewals were missed because reminders depended on memory

  4. 04

    Agents had no single view of a customer's policies

  5. 05

    Manual document handling created compliance and accuracy risks

What we did · Marketing

An SEO-first growth engine

We ran an SEO-first growth programme: rebuilding technical foundations for Core Web Vitals, mapping high-intent finance keywords to dedicated landing pages, and shipping a content engine that compounds month over month.

  • SEO
  • Technical SEO
  • Content Strategy
Keyword rankingslast 12 months
insurance management software#23 → #4
policy management system#36 → #7
claims management software#47 → #9

What we did · Development

Designed, engineered and shipped

We designed and engineered the custom software platform end to end — a fast, accessible front end, a secure and scalable backend, and the admin tooling teams actually use — purpose-built for real finance workloads.

  • Website Development
  • Admin Dashboard
  • API Development
  • Cloud Infrastructure
  • Digital policy issuance with document generation
  • Guided claims intake with status tracking
  • Automated renewal reminders and self-service portal
  • Agent dashboard with full customer policy history

Technology stack

Built on a modern, scalable stack

Proven, production-grade technologies chosen to fit the problem — fast to build on and easy to scale.

Frontend

  • React

Backend

  • Laravel

Cloud

  • AWS

Database

  • MongoDB
  • PostgreSQL

Outcomes

Measurable results that compounded

A 12-month view of organic growth, alongside the headline business wins the platform delivered.

Organic traffic

50,000/ month

+290%
2kMonth 16.8kMonth 319.8kMonth 650kMonth 12
  • +290%
    organic traffic increase
  • +170%
    policy enquiries
  • 3.3x
    conversion improvement
  • 62%
    faster claims
  • 92%
    customer satisfaction

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