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RaqbashTechnologies

Healthcare · Telemedicine Apps

Telemedicine Mobile App Development Services in Ahmedabad

Raqbash provides telemedicine mobile app development services in Ahmedabad for healthtech startups, hospitals and doctor networks. Patients consult verified doctors by video, audio or chat; doctors prescribe within India's Telemedicine Practice Guidelines; your ops team manages schedules, payouts and quality.

  • 4.9 rated in Ahmedabad on Google Reviews
  • In-house team in Ahmedabad
  • Last updated:
Years in business (since 2016)
10+
Clients across India
100+
Consultation bookings, Telemedicine Platform case study
+185%

Telemedicine app at a glance

Platforms
Patient and doctor apps for iOS and Android, plus an admin and operations web panel
Typical cost
₹12–45 lakh, depending on scope
Typical timeline
14–18 weeks (Consult app) to 6–9 months (Telemedicine platform)
Compliance & security
Telemedicine Practice Guidelines (2020), DPDP Act 2023 consent, ABDM readiness, encrypted calls
Tech stack
React Native or Flutter, WebRTC (Agora or 100ms), Node.js, Razorpay Route, AWS India region
Location
Ahmedabad, Gujarat, India. Serving clients across India and worldwide.

Overview

Telemedicine App Development Company in Ahmedabad

A telemedicine app connects patients and registered doctors by video, audio or chat, with prescriptions, records and payments built in. Raqbash builds them for healthtech founders, hospitals adding online OPD, and specialist networks.

In India the rules are specific. The Telemedicine Practice Guidelines set who can consult, how identity and consent work, and which medicines suit which consult. Patients join from small towns on patchy 4G. We design for both: guideline-aware flows for doctors, and calls that fall back instead of freezing.

The app ecosystem

The Telemedicine App Ecosystem We Build

A telemedicine service runs on three apps. The ops panel is the one most first versions underestimate.

  • Patient app

    For patients and their families.

    • Book now or schedule
    • Consult by video, audio or chat
    • Keep prescriptions and notes
    • Message the doctor during follow-up
  • Doctor app

    For doctors consulting from anywhere.

    • Set availability
    • See history before the call
    • Write a guideline-aware prescription
    • Track earnings and payouts
  • Admin & ops panel

    For the team running onboarding and payouts.

    • Verify doctor documents
    • Monitor live consults
    • Handle refunds and disputes
    • Run doctor payouts

Key features

Key Features of a Telemedicine App

Six features decide whether patients trust an online consult. Each one is shown on the screen it lives on.

  1. Verified doctor profiles

    Every doctor uploads registration and degree documents, and your ops team checks them against the medical council record before the profile goes live. Patients see the registration status on the profile.

  2. Video, audio and chat consults

    Patients choose the mode, or the doctor upgrades a chat to video when they need to see something. Calls adapt to bandwidth and drop to audio rather than freezing on weak networks.

  3. Guideline-aware e-prescriptions

    The prescription screen knows the consult type. It allows medicines from the lists the guidelines permit for that consult, blocks prohibited drugs, and adds the doctor's registration number and signature.

  4. Instant and scheduled consults

    Book now joins the next available doctor; scheduled consults reserve a time. Queue logic spreads waiting patients across online doctors.

  5. Consult records and follow-up window

    Each consult keeps the doctor's notes, prescription and shared files. A follow-up window lets the patient message the same doctor for a set number of days without paying again.

  6. Payments and doctor payouts

    Patients pay upfront by UPI or card. Your platform fee and each doctor's share are split automatically, with weekly payout statements doctors can download for their accounts.

How it works

How a Patient Consults Through Your App

An online consult takes five steps. The aim is under five minutes from opening the app to seeing a doctor.

  1. Step 1

    Choose a specialty

    See who is online for a symptom or specialty.

  2. Step 2

    Pay and consent

    Pay and agree to the consult terms in one step.

  3. Step 3

    Wait briefly

    A short waiting room with a camera and network check.

  4. Step 4

    Consult

    Video, audio or chat with a verified doctor.

  5. Step 5

    Prescription and follow-up

    E-prescription in the app, with a free follow-up window.

Security & compliance

Security & Compliance for Telemedicine Apps

Telemedicine apps must follow both data law and medical practice rules. We build to the Telemedicine Practice Guidelines and the DPDP Act, and work alongside your medical and legal advisers.

  • Practice guideline flows

    Only registered doctors consult, patient identity and consent are recorded, and prescriptions follow the consult-type rules.
  • Encrypted, unrecorded by default

    Calls are encrypted in transit and not recorded unless you choose to, with explicit consent if you do.
  • Complete consult records

    Notes, prescriptions and chat are kept per consult for the retention period your advisers set.
  • Doctor documents verified before going live
  • Identity and age captured for each patient
  • Audit log of prescriptions issued
  • Data hosted in an Indian cloud region

Cost & timeline

Telemedicine App Development Cost

A telemedicine app with patient and doctor apps, video consults and e-prescriptions typically costs ₹12–20 lakh. A multi-specialty platform with instant matching, payouts and ABDM usually costs ₹25–45 lakh.

  • Most common starting point

    Consult app

    ₹12–20 lakh

    14–18 weeks

    A hospital or doctor network adding scheduled online consults.

    • Patient and doctor apps
    • Video, audio and chat
    • Guideline-aware e-prescriptions
    • Admin panel and payments
  • Telemedicine platform

    ₹25–45 lakh

    6–9 months

    A healthtech platform with many doctors, instant consults and payouts.

    • Everything in Consult app
    • Instant doctor matching
    • Split payments and payouts
    • ABDM and analytics

What moves the cost of a telemedicine app

  • Video minutes

    Video SDKs bill per participant minute, so expected volume shapes both build and running cost.

  • Instant consults

    Matching patients to online doctors in real time needs queue logic and more testing.

  • Payouts

    Splitting fees, holding refunds and paying doctors adds finance workflows.

  • Specialties

    Mental health, paediatrics and dermatology each need different intake forms and flows.

Indicative ranges from Raqbash projects in Ahmedabad, excluding store fees, cloud usage and support. Not a quote. See Mobile app development cost in Ahmedabad for how the bands are built.

Technologies & integrations

Telemedicine App Technologies & Integrations

Call quality depends on the video layer, so we choose it for your users' networks and your volume.

Mobile

  • React Native
  • Flutter
  • Swift
  • Kotlin

Backend & cloud

  • Node.js
  • PostgreSQL
  • Redis
  • AWS

Telemedicine integrations

  • WebRTC
  • Agora
  • 100ms
  • Razorpay Route
  • ABDM / ABHA
  • Firebase Cloud Messaging

Why Raqbash

Why Healthtech Teams Choose Raqbash for Telemedicine

Founders choose us because we have shipped a telemedicine platform before and know where the hard parts are.

  • A telemedicine platform in our portfolio

    Our telemedicine platform connects patients and specialists with video consults, e-prescriptions and records.
  • Tested on real 4G

    We test calls on budget Android phones and throttled networks, not just office Wi-Fi.
  • Guidelines in the workflow

    Consult types, consent and prescription rules are built into screens, not left to a policy page.
  • Payouts done properly

    Fee splits, refunds and doctor statements are designed with your finance team.

How we deliver

How we build and launch your telemedicine app

Telemedicine projects use our six steps, with a review of prescription and consent flows by your medical lead before the build starts.

  1. Step 01

    Discover & Scope

    Written scope, screen list and fixed estimate

  2. Step 02

    UX & Clickable Prototype

    Clickable prototype you can test on a phone

  3. Step 03

    Agile Build (2-week sprints)

    A working build to install every sprint

  4. Step 04

    QA, Security & Real-Device Testing

    Test report across real Android and iOS devices

  5. Step 05

    App Store & Play Store Launch

    Live store listings under your developer accounts

  6. Step 06

    Support, Analytics & Growth

    Monthly crash, usage and release report

FAQ

Telemedicine Mobile App Development Services in Ahmedabad: FAQs

Practical answers for teams planning a telemedicine app.

Is telemedicine allowed in India?

Yes. Registered medical practitioners can consult patients remotely under the Telemedicine Practice Guidelines published in 2020. The guidelines cover patient identity, consent, consult modes, record keeping and which medicines can be prescribed in which kind of consult. We build the app around them; your medical and legal advisers confirm how they apply to your service.

How do you verify doctors on the platform?

Doctors upload their registration certificate, degrees and ID during onboarding. Your ops team checks the registration against the relevant medical council record before the profile goes live, and the app records who verified it and when. We can add periodic re-checks and alerts for expiring documents, so profiles never go stale.

Can doctors prescribe any medicine in an online consult?

No. The guidelines group medicines into lists that depend on the consult type, such as a first consult by video or a follow-up, and prohibit some drugs entirely in telemedicine. Our prescription screen applies those rules, so the doctor can only add medicines allowed for that consult and prohibited drugs are blocked.

Will video consults work on slow mobile networks?

Yes, within limits. We use adaptive video that lowers quality before it freezes, and switches to audio if the connection drops further, then reconnects automatically. We test on budget Android phones over throttled 4G. Chat consults remain available for patients whose network cannot carry a call at all, such as in remote areas.

Do consults need to be recorded?

Not by default. The guidelines require proper records of the consult, which the app keeps as notes, prescriptions and chat history. Recording video is a separate decision with its own consent and storage duties. If you want recordings, we add explicit consent and encrypted storage; most clients choose not to record.

How much does a telemedicine app cost?

Typically ₹12–20 lakh over 14–18 weeks for patient and doctor apps with video, audio, chat, e-prescriptions and an admin panel. A multi-specialty platform with instant matching, split payments, payouts and ABDM integration usually costs ₹25–45 lakh over 6–9 months. Video SDK minutes are a separate running cost that we estimate with you.

How do doctor payouts work?

Patients pay upfront. A payment split service such as Razorpay Route holds each doctor's share and your platform fee separately, then releases doctor payouts on a schedule you set, after any refund window. Doctors see every consult, fee and deduction in their app and can download monthly statements for their accountant.

Start your telemedicine app project with Raqbash

Tell us your specialties, your doctor network and how patients will pay. We will send a written scope and a fixed quote for telemedicine mobile app development services in Ahmedabad.